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Slight News > Blog > Tech > ThedaCare Smart Square: Smarter Workforce Management for Hospitals
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ThedaCare Smart Square: Smarter Workforce Management for Hospitals

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Last updated: October 28, 2025 12:24 pm
By Admin
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In the changing world of healthcare, managing shifts, staff availability, and patient care demands can feel like juggling too many tasks at once. That’s where thedacare smart square steps in as a modern solution designed to bring structure and efficiency to workforce management. For hospitals trying to deliver high-quality care while keeping labour costs under control, thedacare smart square makes a real difference.

Table of Contents
What Is ThedaCare Smart Square?Why Smarter Workforce Tools Are ImportantKey Features of ThedaCare Smart SquareBenefits for Staff and ManagementHow ThedaCare Implements the SystemBest Practices for SuccessSuccess Metrics to TrackCommon Challenges and SolutionsWhy It Matters for ThedaCareReal-World Impact of ThedaCare Smart SquareCost, Support, and Vendor UpdatesLong-Term AdvantagesFrequently Asked QuestionsFinal Thoughts

What Is ThedaCare Smart Square?

ThedaCare Smart Square is a workforce-management and scheduling platform used by ThedaCare Health System. It offers automated scheduling, attendance tracking, shift trading, mobile access, and demand forecasting tools. This platform belongs to the well-known Smart Square suite, now part of symplr, which helps healthcare teams improve staff allocation and reduce scheduling stress.

Using thedacare smart square, ThedaCare ensures the right number of skilled staff are on duty at all times. Employees can see schedules early, request time off, or swap shifts easily. Managers gain clear visibility of labour costs, compliance, and staffing levels.

thedacare smart square

Why Smarter Workforce Tools Are Important

Scheduling in healthcare is complex. Hospitals must balance skill levels, shift lengths, union rules, and patient volumes. Errors can lead to over-staffing or under-staffing, both harmful to budgets and patient care.

With thedacare smart square, ThedaCare automates these processes. It cuts down on manual work, reduces overtime, and allows staff to manage their schedules directly. Real-time data lets managers forecast staffing needs before issues arise, preventing last-minute chaos.

Key Features of ThedaCare Smart Square

  • Automated Scheduling: Builds fair, rule-based rosters automatically.
  • Open-Shift Marketplace: Staff can view, claim, or trade open shifts online.
  • Time & Attendance Tracking: Links timecards to payroll, reducing errors.
  • Mobile Access: Schedule changes and updates are sent through notifications.
  • Forecasting & Analytics: Predicts staffing demand for upcoming shifts.
  • Compliance Tools: Ensures rules, breaks, and certifications meet standards.

These features make thedacare smart square a central part of ThedaCare’s workforce strategy.

Benefits for Staff and Management

For Staff:
Employees get more control and flexibility. They can view or change their shifts through mobile apps and plan personal life around their work schedule. This transparency helps reduce burnout and increase job satisfaction.

For Management:
With thedacare smart square, hospital leaders save time by automating scheduling tasks. They can see who’s working where, forecast labour costs, and reduce the need for temporary or agency staff. This brings long-term financial and operational benefits.

How ThedaCare Implements the System

  1. Discovery & Rule Setup: Managers identify scheduling needs, shift types, and staff qualifications.
  2. Configuration & Pilot: Small units test the system to make sure it matches real-world needs.
  3. Training: Staff learn how to use thedacare smart square through short workshops and guides.
  4. Full Rollout: Once tested, the system launches across all departments.
  5. Continuous Optimization: ThedaCare monitors data, adjusts scheduling rules, and improves forecasts.

The process ensures smooth adoption and maximum benefit from the system.

Best Practices for Success

To get the most value from thedacare smart square, ThedaCare and other hospitals should:

  • Set realistic staffing rules and preferences.
  • Promote mobile and web access so staff stay engaged.
  • Monitor key metrics like overtime, open-shift fill rate, and schedule accuracy.
  • Integrate HR and payroll systems early.
  • Communicate benefits clearly to reduce resistance.

When these practices are followed, the platform quickly becomes part of daily hospital life.

Success Metrics to Track

Hospitals using thedacare smart square can track success with clear data points:

  • Decrease in overtime or agency use.
  • Improved staff satisfaction and retention.
  • Time saved for managers in making schedules.
  • Higher percentage of open shifts filled internally.
  • Reduced labour costs as a share of total expenses.

By following these KPIs, management can see the platform’s true value in numbers.

Common Challenges and Solutions

Resistance to Change: Staff may prefer traditional scheduling. Solution: provide early training and highlight personal benefits like flexibility.

Complex Rules: Union or skill-mix requirements can slow setup. Solution: configure gradually and test each rule before full rollout.

Integration Issues: HR and payroll connections may cause delays. Solution: involve IT teams early to ensure smooth data flow.

Data Quality: Incorrect staff details can cause scheduling errors. Solution: update employee profiles regularly within thedacare smart square.

By addressing these challenges proactively, hospitals can ensure steady success.

Why It Matters for ThedaCare

For ThedaCare, adopting thedacare smart square means aligning with long-term goals improving patient care, controlling labour costs, and boosting employee satisfaction. Healthcare staffing shortages and rising costs demand smarter tools.

ThedaCare Smart Square helps the organisation assign staff efficiently, prevent costly overtime, and give workers more autonomy. This balance supports both operational strength and high-quality care.

Real-World Impact of ThedaCare Smart Square

Hospitals using Smart Square solutions have reported measurable results reduced overtime hours, fewer last-minute schedule changes, and happier employees. For ThedaCare, these results translate into more predictable staffing levels and better patient coverage.

With mobile scheduling and predictive forecasting, leaders can plan weeks ahead, reducing surprises and keeping departments stable. Staff see fewer errors and more fairness, leading to a stronger workplace culture.

Cost, Support, and Vendor Updates

The thedacare smart square system works under a license or subscription model. Pricing depends on hospital size, user numbers, and chosen modules. Since 2025, Smart Square is part of symplr, following its acquisition from AMN Healthcare. This ensures ongoing innovation and customer support across hospital systems.

The platform integrates with major HR, payroll, and EHR tools, ensuring data flows smoothly between systems. Security measures include user permissions, audits, and healthcare compliance standards.

thedacare smart square

Long-Term Advantages

Over time, thedacare smart square becomes more than just a scheduling tool. It creates a foundation for a flexible, transparent, and data-driven hospital culture.

For leadership, it offers analytics and insights into staffing trends. For staff, it provides autonomy and trust. For patients, it ensures consistent, well-staffed care. These combined outcomes show why thedacare smart square is an essential piece of modern hospital management.

Frequently Asked Questions

1. What is ThedaCare Smart Square?
ThedaCare Smart Square is an online workforce management tool that helps hospitals schedule shifts, track time, and forecast staffing needs efficiently.

2. How does thedacare smart square benefit healthcare workers?
It gives staff more flexibility by allowing them to view, swap, and request shifts easily through mobile or web access.

3. Is thedacare smart square available on mobile devices?
Yes, the system is fully accessible on smartphones and tablets, making it easy for staff to manage their schedules anytime, anywhere.

4. Does thedacare smart square integrate with payroll systems?
Yes, it integrates with HR, payroll, and EHR systems to ensure accurate attendance and seamless payroll processing.

5. Who can access thedacare smart square at ThedaCare?
All authorized ThedaCare employees, including nurses, support staff, and managers, can access the platform through secure login portals.

Final Thoughts

ThedaCare Smart Square transforms workforce management by bringing automation, insight, and flexibility to hospital scheduling. It reduces costs, improves morale, and strengthens patient care through smarter planning.

If implemented correctly, thedacare smart square turns scheduling from a stressful, manual process into a strategic advantage. It’s a system built for hospitals that want to stay efficient, fair, and ready for the future of healthcare.

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TAGGED: healthcare scheduling, healthcare technology, hospital efficiency, hospital staff scheduling, smart square login, symplr smart square, thedacare, thedacare employees, thedacare smart square, workforce management
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